Reviews

2/15/2020
I have been a customer of Glendora Floor Store for many years. I thought it was long overdue that I recommend them on several different aspects of their business. They know their products and how to install them. Their customer service is excellent every time. And they are the cleanest workmen that I've ever had in my home or business. They are prompt, respectful of their surroundings, and do what they say they are going to do when they are going to do it. I recently had some carpet taken out of 3 rooms and replaced with red oak hardwoods, which I have in pretty much the rest of the house. They were able to match the stain color to what was already there--it's remarkable! I had the carpet replaced in the family room, and Jerry knew of one that was perfect for my needs. It has a moisture barrier so no liquid can get down to the padding. This is great for my 2 dogs and grandchildren. The tile they laid in my home office matches the height of the hardwood so there is a seamless transition from room to room. I was extremely happy with the price, too.
Glendora Floor Store has also done work at my business and I am completely satisfied with the work and the price. They worked with us on installation times so that there would be minimum disruption to our business.
I recommend Glendora Floor Store highly!

Lois S.

2/11/2019
Awesome selection! Great service! We chose a hard surface and carpet for our craft room and basement. It looks amazing. So impressed!

Kellie R.

11/26/2018
Amazing customer service is on full display in Glendora village at Glendora Floor Store. Everyone is polite, helpful, and most importantly, interested in getting you what will work best for you. We needed custom sized rugs and couldn't find any that didn't require a loan and/or our first born. We found a carpet that my wife loved and Jerry had it cut to our exact dimensions, backed so it wouldn't damage our flooring, and edged beautifully, all at an extremely reasonable price. When we need flooring replaced in the future, they'll be getting our business without question.

Scott P.

4/17/2018
Glendora Floor Store installed this gorgeous flooring (see photo) in my 112 year old home. These old homes have many issues with the settling that happens over the years and my house was no exception. Mark came out and looked at the situation and assured me that they could handle it. The floor had to be level by as much as 3/4" in some areas. I couldn't be happier with the way it looks and feels. This is a very service-oriented company and they will take good care of you, your home and your floors. I highly recommend them to you.

PJ B.

8/23/2017
We have had our wood tile floor for a while now and absolutely love it! Jerry, Mark and crew were awesome to work with. They did what they promised, on time, and kept everything really clean, not to mention being super affordable. Would highly recommend this company!

S S.

4/11/2016
I highly recommend the Glendora Floor Store. Jerry Nicholas is the owner and fantastic. He came to my house, measured everything, provided tile samples, had an estimate to me the same day, and scheduled the job. His crew was on time,neat, and very professional. I am very pleased with the job they did. Jerry followed up throughout the entire process, and even thanked me for my business - very rare these days.

Jon B.

6/28/2014
My co worker recommended GFS and I am very happy with their work and knowledge. We had 3 bedrooms carpeted and it was done very nicely. I wouldn't go any where else but Glendora Floor Store. Even Bryan came by and looked at the job in progress.... Yes indeedie!

Andy S.

4/23/2014
I have used no other company but Glendora Floor Store since the year 2000. In my home they have refinished the hardwood floors as well as installed carpet and tile flooring. The level of customer service cannot be matched. The quality of the products as well as the workmanship has exceeded my expectations. All this at affordable and competitive prices. I would not recommend any other company when it comes to flooring needs.

Laura P.

10/31/2013
Have to say I was so surprised by the level of service I received at the store!! Went in, asked for a quote and had a salesman out the next day to measure. Told him our budget and was given several different sample to chose from based on our sq. footage. New carpet was installed in less than a week. Couldn't be happier! I was on a tight budget with a small space and they worked with me much better than Home Depot where I started.

Gail W.

5/5/2013
Fantastic quality. definitely recommend when shopping for qualify and don't want to have to hire someone to fix other peoples mistakes or low quality.

Ryan H.

8/2/2012
My wife and I hired Glendora Floor store to do all of the flooring in our new home in July 15th of 2011. We purchased 656 sq. ft. of 12mm Govett Laminate Wood Bolo Colored (like a cherry wood color) for the downstairs and 828 sw. ft. of Soladad Tigresa Nylon (rice paper colored) carpet for the upstairs. Their prices were extremely fair and the service was awesome. They have an actual brick and mortar store in downtown Glendora, CA which makes me feel very comfortable and I've seen as much as 3-4 team members working in the store at one time which tells me they are busy and can afford to have that many employees working at a given moment. The person who helped us was named Jerry Nicholas (I believe he is the owner or part owner of the store). He was incredibly kind and did not try to 'sell' us. Though I'm sure he loves to get new business, he spent most of his time educating us and answering each and every one of our questions. He would inform us about both the PROS and CONS of a product which made me feel he really cared for our interests and gave us plenty space to browse the selection in the store in which there was a good amount of choices available. He'd say things like 'Ceramic tile flooring is very beautiful, but just know that in the winter, the floor can get real cold because of the ceramic material.' I mean WOW!, most sales people just tell you the good stuff and leave out any bad things regarding their product for fear that they'd lose the sale. Also, my wife and I can be considered picky people in that we ask questions most consumers never care to ask and some employees might find that annoying. However, Jerry was very patient and made us feel very welcome and never gave us the impression that he was bothered at all with any of our questions. Their prices were very reasonable and we got great service. Jerry always took my calls, even after the sale, whenever I had any questions (i.e.floor care methods etc.). Of course, unlicensed contractors who sell cheap product from China would be cheaper but I've heard enough horror stories that I made sure we chose a licensed entity with American-made product. Their installers were very kind and professional and seemed like they cared about us which showed me they are happy to work for their employer.

We actually compared Glendora Floor store with another contractor and liked Glendora Floor store better because we had a gut feeling they'd provide us with great presale and postsale service which they have to this date. In the end we chose them because they were very knowledgable, affordable and just made us feel real welcome and comfortable. I would recommend Glendora Floor store to anyone within the area that they can service!

Tony K.

2/28/2012
I have worked with this store on many occasions. The owners are wonderful. They have a great design service, good selection of floors and they take care of their customers.

A V.

8/18/2011
Glendora floor store went above every expectation my family had. All the crew and workers were so nice and the store staff went above and beyond to make everything perfect. Our floors look amazing and the price was the best. They took care of our family like they were our own family. We could not be more pleased. Their location is beautiful and My daughter loved the dog in the window. They are the best flooring store around.

Kourtney R.